Privacy Policy

MindStaq is built with your privacy in mind. You decide how much of your data you share with others. We may collect some information about you and how you use MindStaq. We may use the information we collect to deliver and improve our product. We may also use some information we collect (but never your data) to advertise MindStaq or to improve the relevancy of advertising that may be directed to you. We will not give your data or any information that may identify you to others unless you ask us to or unless we are forced to by law.

This Privacy Policy lays out exactly what we collect, how we use it, and how you can correct or delete what information we have about you. This Policy is incorporated into the Terms of Service. Like the Terms of Service, this Policy may change from time to time and if required we will notify you of any big changes via the email address you provide to us and/or by a conspicuous notice on our home page. MindStaq is a product of Citta LLC and any reference in this Privacy Policy to "Citta," "we," "us" or "our" refers to Citta LLC.

Information We Collect

We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:

  • Your Data. Your data is the whole reason you use MindStaq. It is yours to upload or create on MindStaq or not. Your data is only viewable by you and other users you choose to share it with.
  • Required Account Information. This includes your legal name, email address and password. Email address is your login ID for authentication to MindStaq. It is not possible to opt out of providing this information if you would like to use MindStaq.
  • Optional Account Information. This includes any information about yourself that you elect to provide to us that is not required, such as your telephone number, an image for your profile, affiliations with businesses or other users, place where you live, nickname, date of birth, etc.
  • Billing Information. This includes your credit card information and billing address. If you choose to pay for a non-free account, we use this information to effect payment for the service you select. Payment may be facilitated through a third party payment service.
  • Device Information. We may collect information about the device you're using MindStaq on, including what type of device it is, operating system, device settings, unique device identifiers, IP addresses, browser type and settings, language preferences and crash data.
  • Geographic Usage Information. This information includes GPS data from your device, information that may be available from cookies, information that may be obtainable from your IP address, from nearby cell towers, etc.
  • MindStaq Usage Information. When you use MindStaq, our servers automatically record and derive information about how you use MindStaq. This usage data may include your IP address, the address of the web page you visited before coming to MindStaq, the date and time of your various actions, the amount of data you are sending, receiving or editing, and cookie data.
  • Third Party Account Information. If you integrate third party accounts with MindStaq (for example, Dropbox), we will connect that service to ours. To do so, we need your third party account information.

Our Cookie Policy

MindStaq uses cookies, or similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your MindStaq account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your MindStaq account and personal information in order to remember that you are logged in. Other cookies are not tied to your MindStaq account but are unique and allow us to do site analytics and customization.

We set and access our own cookies on our company-owned domains. In addition, we use 3rd parties like Intercom and Google Analytics. We respect browser-initiated Do Not Track signals, however, your usage of these signals may negatively affect your experience with MindStaq.

Our Communication with You

From time to time, we may contact you via email with information about product announcements, service offerings, software updates, and special offers. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails. You may opt-out of such communications at any time by following the opt-out instructions provided in the emails.

You will continue to receive essential service-related and account-related information, even if you unsubscribe from promotional emails.

Sharing Your Information with Third Parties

There are times when we may share your information with third parties:

  • When you tell us to or explicitly allow us.
  • When we remove any potentially identifying information.
  • If required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to comply with legal process, enforce the Terms of Service, or protect the rights, property or personal safety of MindStaq or Citta, its users and the public.
  • If we choose to use a third party to help provide you with MindStaq. Third party service providers we are currently sharing information with include Cloudinary, Amazon Web Services, Intercom and Google Analytics.
  • If we do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Where Your Information is Stored

When you use MindStaq on your computing device, information you store or work on will be stored locally on that device. When you sync your computing device with MindStaq or work with MindStaq online, that information will be sent to our servers.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction. If you're located outside the United States and choose to provide your information to us, we may transfer your information to the United States and process it there.

How to Access Your Personal Information

Most of the information we store about you is accessible from your MindStaq profile page. If you would like to know all of the personal information we store about you or change or delete any of it, please email us at legal@cittacorp.com. Please note that some changes or deletions may not be possible without surrendering your MindStaq account.

Security

MindStaq will make commercially reasonable efforts to ensure that all facilities used to store and process your data meet a high standard for security and takes reasonable steps to protect information you provide to us from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Children's Information

MindStaq is not directed to children under 13. If you learn that a child under 13 has provided us with personal information, or if you learn that personal information of a child under 13 has been stored on MindStaq, please contact us immediately at legal@cittacorp.com.

Your GDPR Individual Rights

  • Right of Access: You have the right to request information about the personal data we hold about you, including the purpose of processing, categories of data, and recipients of your data.
  • Right to Rectification: You can request to correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you can request the deletion of your personal data, such as when it is no longer necessary for the intended purpose.
  • Right to Restriction of Processing: You can request to restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests, including profiling.

To access, rectify, erase, restrict, or object to the processing of your personal data, please contact us via email at legal@cittacorp.com with a clear description of your request. We will respond within a reasonable timeframe and may ask for additional information to verify your identity.

Where necessary, we will obtain your explicit consent before processing your personal data for certain activities, such as marketing communications. You can withdraw your consent at any time by contacting us.

EU Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the European Union (EU). If you want to contact us via our representative or make use of your data subject rights, please visit: https://app.prighter.com/portal/14999434584

Changes to this Privacy Policy

As our business evolves, we may change this Privacy Policy. If we make a material change to the Privacy Policy, we will provide you with reasonable notice prior to the changes by emailing the email address associated with your account and/or by posting a conspicuous notice on the MindStaq home page. The revised Privacy Policy will become effective on the date set forth in our notice, and if you use MindStaq after that date, your use will constitute acceptance of the revised Privacy Policy.

We reserve the right to modify or discontinue MindStaq or any feature or functionality thereof at any time without notice to you.

Contacting Us

Please also feel free to contact us if you have any questions about our Privacy Policy or practices. You may contact us at feedback@cittacorp.com or at our mailing address below:

Our Data Protection Officer can be contacted by emailing legal@cittacorp.com.

Citta LLC, 421 Seventh Avenue, Suite 810, New York, NY 10001